preston
best short break hotels

Preston best hotels Latest Reviews

Reviewed : 27 Oct 2025

Well situated but otherwise poor.

Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.

Reviewed : 15 Oct 2025

An experience to forget

My youngest nephew then found his glass had a serious and visible crack in it. The starters finally arrived a good 30 minutes after they had been ordered, again no apology and even then one of the starters was incorrect. They did offer, grudgingly, to exchange it.On to the main course. Five of the six meals arrived and, five minutes later mine arrived. I'd ordered from the specials board. it was said to include Mustard MASH. It arrived with hot food piled on a horrible heap of cold potato salad.

Reviewed : 15 Oct 2025

Home cooked food at its best

This is a lovely little pub, with lovely home cooked food. The menu has plenty for everyone, and there is a specials board each day. The staff are very friendly and accommodating. . Whilst there is a large car park across road, it can be a bit tricky crossing the road at bust times.

Reviewed : 14 Oct 2025

Overpriced, lacklustre service, couldn’t use facilities

We had several issues with our stay, all of which would probably have been fine at a cheaper hotel, but were really not up to four star standard. Furthermore could probably have let them go by if any member of staff had shown anything more than grumpy disinterest in our comfort or experience: I received emails telling me to call and book in advance to get a slot in the pool, when I did call I was told only direct bookings could prebook.

Reviewed : 11 Oct 2025

Aztetec hotel's spa is disgusting, it's cold

Both the pool and the saunas are cold and full of children going in and out of the saunas and leaving the door open, the jacuzzi is closed but they were letting the children in and out of it, as well as splashing water in the pool and yelling, and understand me, it's a spa, not a public pool.

Reviewed : 07 Oct 2025

Overpriced, badly managed and bad service

The fact that its a spa hotel yet we couldn't use the Spa. Priority was given to locals and ppl who booked outside of booking.com. Feel cheated out of that given its a spa hotel and that's why we paid the overpriced rate yo go there. Also the service was bad and the food was bad. Took 40 minutes for breakfast to arrive and when it did it was presented by a young gentlemen who was covered in what patches. Poor guy, but not an appetising sight.

Reviewed : 05 Oct 2025

Christening what a mistake!

I had booked one of the rooms for my grandsons christening and the quality of the Buffett was very poor. For the money I had paid there was hardly enough food for my guests and the presentation was terrible. It was as if they had forgotten and it was very last minute. I always give a second chance but I will never come here again. It's a shame as the hotel is lovely but the standard of service you would expect here is just not good enough.

Reviewed : 05 Oct 2025

I was mis sold my room at the Aztec Hotel

I selected the hotel using the 'refine search' functions and found one with a pool. I booked this and it was not until I had my payment accepted and confirmation that it said the price did not include the pool. apparently this is only for people booking direct. I was mis sold my room, unfortunately this started my stay on a negative and its quite difficult to see positives after you know you have been duped. the hotel blamed booking.com.

Reviewed : 03 Oct 2025

Shocking behaviour

The table became available just as my husband was ordering drinks so we all started to make our way through, only to be confronted with the rudest person I have ever encountered. She stood behind the bar and yelled they are not having that table. Absolutely horrified I was carrying my 9 month old grandson, so felt the only thing to do was to leave I have no words to describe the absolute horror this woman was. I would never set foot in that "pub" again.

Reviewed : 10 Sep 2025

Good value for money

Went for impromptu lunch. Excellent service. Food was lovely and very good value for money. I chose the scampi and changed the sides due to my foodie intolerances and this was accommodated without fuss. Staff very friendly.

Reviewed : 06 Sep 2025

Stopped by here on our way to the coast.

Given a warm friendly welcome by the barmaid we ordered drinks and asked if they were serving food told sorry no finishes at 2pm, it was 2.03pm.However off she went to check with the kitchen and told yes you can order food, and that's what you call customer service. We both ordered club sandwich and oh boy was it worth the wait, toasted bloomer with a side of fries and side salad. It was absolutely gorgeous and a huge portion.

Reviewed : 18 Aug 2025

A disappointing night away from home.

When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!

Reviewed : 07 Aug 2025

Good honest food

My wife and I went there for our evening meal (Tea, Dinner, supper, whatever you call it) and the food was superb. The steak and kidney pudding (locally made) was the best I've eaten and my wife had fish. Beautifully served and delicious. To cap it all, really nice friendly staff too.