preston
best romantic hotels

Preston best hotels Latest Reviews

Reviewed : 26 Oct 2025

Not a good stay at Cottons in Knutsford

Room grubby and dirty, no room service for the 2 days!!! OTHER THAN A PATHETIC ATTEMPT TO MAKE UP THE BEDS, SEE PHOTOS ATTACHED. There were a number of functions on at the hotel, and security were called on a number of occasions due to bedrooms near us at 2am to 4am having some sort of drunken parties, disgraceful. After complaining about no room service and having no sleep, we were offered a discount of £4 that was the biggest insult.

Reviewed : 25 Oct 2025

It's the last time I will visit this place.

It’s the very first time I wanted to leave a review to a restaurant. I thought I must share my experience with people who’re thinking about visiting this restaurant. Totally unhappy experience in terms of food and service we received. Long waiting time for the food (an hour) and none of us enjoyed the food nor their service.

Reviewed : 18 Oct 2025

Typical Thwaites overpriced & unedifying

We stayed at this hotel as we were attending a wedding reception. i think the hotel is overated as it needs updating. The room was tiny and very old fashioned. The drinks were expensive and the snack we had in the bar before the wedding was overpriced a burger and chips was £22.50 i would have expected steak for that price. I would not recommend this hotel,We also didnt have breakfast as it was £27.00 each

Reviewed : 18 Oct 2025

Very, very disappointing meal

Just returned from what potentially could have been a lovely meal. Unset table, warm water, and under cooked over priced risotto. When mentioned waitress replied as if trying to educate us that it was 'al dente'....... this doesn't translate as crunchy. Other food items did not match description. Won't be returning, and this probably explains why only 3 tables were taken all evening.

Reviewed : 04 Oct 2025

Not good at all.

Rooms quite basic, a bit tired looking and small, no fridge. Bar and breakfast service not great, slow, got things wrong, we had to cancel evening drink order after waiting over 20 mins or would have been late for restaurant. One member of staff put cutlery for breakfast on outside table where we were eating by holding the ‘eating’ end of spoons, knives etc. Considering it’s AA rating and price it was disappointing

Reviewed : 03 Oct 2025

We will not be visiting again!

The service was extremely poor considering that it was not busy and there were ample waiting on staff. We had to ask for everything from ordering to asking to pay not to mention over a half hour to wait for food and with a young baby in the party this was not acceptable. The food was just ok, the portion sizes were very disappointing thus making the value under par. The scallop starter was also poor value with three scallops for £17.50!! We haven't even paid that in some Manchester restaurants.

Reviewed : 15 Sep 2025

Poor service,

Very poor service on my visit,the food nothing special,pizza tasted like 69p one from tesco.Drinks very expensive.All in all a very poor visit.I won't be going back.

Reviewed : 14 Sep 2025

Excellent 1 Night Stay

The room was neat and tidy, well decorated, had a very comfortable bed with a tasteful modern bathroom, which had a very good raindrop and handheld shower with nice fluffy towels. In the room there was complimentary water, tea and coffee. The coffee being excellent coffee bags but no complimentary biscuits which would have been a nice touch. We booked directly on a bed and breakfast basis. The breakfast was excellent I have to say with plenty of choice.

Reviewed : 07 Sep 2025

Came hungry left even hungry!! Not good at all

Ordered a 'special' red tai curry worth £20. Came in a tiny dish, rock hard microwaved rice, raw slimy prawns and a huge dollop of cheap curry sauce. Both soup starters we had came cold and one tasted as though it was drenched in Sambuca! Came hungry left hungry. Expected so much better from other reviews but wont be returning anytime soon! Awful

Reviewed : 07 Sep 2025

Overpriced and not worth the money

Completely over rated and over priced £160 one night for graduation stay over no air con and they knew it was broken. Breakfast dreadful. I have no idea how they can charge this much. Needed an iron was directed to a cupboard photos to follow. No care for customers.

Reviewed : 29 Aug 2025

Not a good experience

We ordered two meals. Scampi and chips and Hunters chicken with chips. After 20 minutes we were told they had no Scampi and was offered Fish goujons but in batter not breadcrumbs. Why tell us after 20 minutes ? And not after we had ordered. Surely the chef should know what he has in . Another 25 minutes of waiting, the food arrived . Only to have some Scampi on it and some fish goujons. Over cooked. Fries not chips. The Hunters chicken had way too much cheese on top.

Reviewed : 22 Aug 2025

Not a good experience

First and last visit, Friday 5pm. Mt husband ordered fish and chips, the fish was small to say the least! I ordered gammon pineapple and egg. The egg was a rubber blob, chips dry and served with salad. We didn't stay for desert. We were asked if we enjoyed our meal when we went to pay! Our negative reply was "oh dear" ( with a smile) we weren't offered a stopper for our half bottle of wine that we decided to take home. We will not be returning.

Reviewed : 21 Aug 2025

Regular guest but never again!

Confused that after requesting a quiet room - I am next to a noisy lift. Reception seem to think hotel is busy but rooms still available on line, restaurant and car park not at all busy. Why would they ignore a reasonable request from a regular visitor?

Reviewed : 20 Aug 2025

Would not recommend to anyone!

Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.

Reviewed : 11 Aug 2025

Extremely disappointing overall

From the time we made a reservation until we checked in, we were inundated with emails urging us to book a table in the restaurant. These marketing emails were sent via the booking site and there was no option to stop them. At check in, we were told that we could not have breakfast unless we made a reservation. Thankfully, we never did. When we saw the menu we understood the reason for the aggressive marketing tactics - the prices in the restaurant were extremely high.

Reviewed : 05 Aug 2025

Conned on afternoon tea.

Booked the afternoon tea for myself and friend for their birthday. On the website it says the price is £30. We enjoyed the food and service itself, but when it came to pay, our bill was £60. I questioned why it was double and the waitress said it was pp for the AT. On the website and menu there is nowhere it states its per person. No * used or small print, and was not explained when booked/on arrival and being seated.

Reviewed : 31 Jul 2025

Restaurant Shocking.

Slow unattractive staff. Food was on this occasion acceptable. Incorrect order constantly asking what is ordered I don’t understand how places like this stay open they are lucky with the lack of competition in the area.